Frequently Asked Questions

1. What services does Seal Solutions Pro provide?

We specialize in foundation waterproofing, crawl-space encapsulation, moisture mitigation, and mold prevention & removal across homes and businesses in the Atlanta metro area. We handle the full process—from inspection to installation to follow-through—without outsourcing core work to subcontractors.
Our work includes:

  • Exterior and interior basement/foundation waterproofing systems

  • Crawl-space encapsulation: vapor barrier, drainage, dehumidification

  • Mold prevention and remediation tied directly to underlying moisture intrusion

  • Repair of soil/grade issues, drain tile, sump pumps as part of waterproofing

  • Warranties and inspections included

2. How do I know if I have a foundation or crawl-space problem?

You may have an issue if you notice one or more of these:

  • Musty or damp smell in basement or crawl-space

  • Water leaking in after heavy rain, or damp spots on foundation walls

  • Cracks in foundation walls, bowing, or outward movement

  • Sagging or uneven floors above a crawl-space

  • Excessive humidity, mold spots, or visible fungus in crawl-space
    Since we are local to Georgia, heavy rainfall and high humidity make these problems common. Early detection can save you major repair costs later.

3. Why should I invest in waterproofing or crawl-space encapsulation now?

Water intrusion doesn’t just cause visible damage—it triggers long-term issues like mold growth, structural decay, wood rot, higher energy bills, and poor indoor air quality.
By waterproofing or encapsulating:

  • You stop moisture before it becomes a larger structural problem

  • You reduce mold risk (mold needs moisture, food source, spores)

  • You protect the value of your home and improve living conditions

  • You may capture savings in energy bills by controlling humidity and air infiltration
    Investing now prevents bigger costs later.

4. What is your process from inspection to project completion?

Here’s how we work:

  1. We send a Project Manager (not just a salesperson) to your site for a thorough inspection.

  2. We identify the root cause of moisture intrusion (grade, gutters, drain tile, foundation cracks).

  3. We propose a tailored solution with transparent scope and warranty.

  4. We perform the work using our own in-house crew — no subcontracting core components.

  5. We walk you through the finished result—including what was done, why, and how to maintain it.

  6. We provide warranty documentation and follow-up guidance.

5. How much does a typical waterproofing or encapsulation job cost in Atlanta?

Every home is unique, so we provide free on-site estimates. The cost depends on factors like: size of the foundation, extent of water penetration, crawl-space size, accessibility, need for sump pumps or drains, soil/grade issues, and finish work.
We recommend focusing on value, not just cheapest price. A proper installation protects your structure and air quality for years to come.

6. Do you offer warranties or guarantees on your work?

Yes—customer reviews indicate that warranties are a key part of our offering.
Our objective is long-term performance, not a quick fix. We provide detailed documentation of our warranty terms at the time of proposal.

7. Is mold remediation included in the service if I have mold?

Yes—we approach mold by addressing the underlying moisture issue first (foundation leak, crawl-space humidity, poor drainage). Then we perform remediation or encapsulation as needed.
Because mold is a symptom of moisture, repairing only the mold without solving the root cause often leads to recurrence. Many industry experts emphasize the same.

8. Will you bill my insurance company if the damage is covered?

We will discuss your insurance situation and provide documentation (photos, work scope) you may submit. However, it’s important to first check with your policy and adjuster to verify coverage.
Since our services are designed to prevent future damage and improve structural/moisture health, some elements may be considered maintenance rather than insurance-covered repairs. We’ll help you evaluate.

9. How long will the work take? When can I schedule it?

Typical timeframes vary: a crawl-space encapsulation might take 1–2 days, while a full foundation waterproofing job could take several days depending on access, site conditions, and complexity.
We work quickly while maintaining quality, and we schedule based on your availability. We’ll provide start and end dates in the proposal.

10. How do I maintain the waterproofing or encapsulation after it’s done?

Good maintenance ensures long-term effectiveness:

  • Keep gutters and downspouts clear and directed away from the foundation

  • Ensure exterior grade slopes downward and away from home

  • Check that your sump pump (if installed) remains functional

  • Keep crawl-space vents closed if encapsulated; run dehumidifier if installed

  • Monitor for any new moisture, leaks or plumbing issues and address immediately

  • Annual walk-through with us is recommended to check system health
    By staying proactive, you protect your investment and your home’s structural integrity.

11. Do you serve commercial properties in addition to homes?

Yes — we serve both residential and commercial customers across the Atlanta metro area. Whether it’s a basement in a home, a crawl-space under a retail unit, or a subterranean structure, our waterproofing and moisture-control solutions scale accordingly.

12. Why choose Seal Solutions Pro instead of generic contractors?

  • We are local to Georgia with specific knowledge of the climate, soil, humidity and rain-patterns that impact Atlanta area homes.

  • We send Project Managers, not just sales reps, so you have accountability.

  • We don’t subcontract the core parts of our work — our team handles it.

  • We focus on solving root causes (water entry, drainage, grade, structural) not just surface fixes.

  • We maintain transparent communication, free estimates, strong customer reviews and meaningful warranties.

13. What is the next step if I believe I have a problem?

  1. Contact us for a free estimate and inspection.

  2. We schedule a convenient time to visit your property.

  3. We deliver a detailed diagnostic, propose a solution, outline cost and warranty.

  4. You approve the proposal, we schedule the work.

  5. We complete the job, provide final walkthrough and documentation.
    Taking action early prevents escalating cost and structural damage.